Teacher Direct Frequently Asked Questions

Lowest Possible Prices, Guaranteed 

We will match any nationally advertised price on an identical item within 30 days of receiving your invoice. All you have to do is fax or mail us a copy of the offer and we will refund the difference. Advertising errors, closeouts, and liquidations are not eligible. We reserve the right to change prices and correct pricing mistakes.

Free Freight Over $48 Plus Same Day Shipping

We not only will ship your order received by 2:00 pm CST the same day, but we will ship it freight free if you order $48 of stock merchandise shipping to a single location within the 48 contiguous states. $8.00 shipping on orders of stock merchandise below $48. We will also ship your order from one location in as few boxes as possible. Orders shipping to a location outside the 48 contiguous states will be charged 20% of the order total ($15 minimum). We're sorry we cannot ship to Alaska, Hawaii, P.O. Boxes or A.P.O. addresses.

Truck shipments may take longer to ship. Please allow 2 - 6 weeks for delivery. Because these items are heavier the cost to ship them is higher. These items, signified with a , , or , are excluded from the free freight offer and are not includable in the order total to achieve free freight. However, for your convenience we have included the freight charge for the items next to the item price in the price box. This is the total freight charge and not in addition to the 15% freight rate. ICC ruling requires a contact name and telephone number should the transportation company need to contact someone about delivery to your location. Truck delivery is tailgate delivery only and inside delivery will require an additional charge.

New Accounts and Credit Policies 

Our terms are Net 30 Days for schools, head starts, governmental agencies, and businesses with previously approved credit. An official purchase order signed by an authorized person must accompany your order. To establish credit please contact:

Teacher Direct
P.O. Box 12063
Birmingham, AL 35202
Phone: 1-88-TEACHERS
Fax: 1-888-628-5678

You may also download a credit application. Individuals may order using a check, money order, or credit card.

Payment Options

We accept checks, money orders, VISA, or MasterCard. If using a credit card, please provide the card number, expiration date, and the cardholder's name exactly as it appears on the credit card. We are pleased to accept authorized Purchase Orders from schools, head starts, governmental agencies, and businesses with previously approved credit. We also accept electronic purchase orders. Email them to [email protected]

Tax Exempt Institutions

Tax exempt institutions must supply a copy of their Tax Exemption Certificate prior to ordering. Subsequent orders should include your Tax Exempt Number listed on the certificate.

Need Additional Catalogs

Additional catalogs may be obtained via phone, fax, mail, or internet. Please provide the teachers' names and the total number of catalogs needed. Requests should go to the following:

Teacher Direct
P.O. Box 12063
Birmingham, AL 35202
Phone: 1-88-TEACHERS
Fax: 1-888-628-5678
Internet: www.teacherdirect.com

Location and Operating Hours
Our warehouse and offices are located at:
1200B Roberts Industrial Drive
Birmingham, AL 35208

Our operating hours are 7:00 am to 5:30 pm CST, Monday through Friday. You may contact us any time during these hours at 1-88-TEACHERS. You may also order 24 hours a day, 7 days a week by fax at 1-888-628-5678 or on the web at www.teacherdirect.com.

Bids and Contracts

If your purchases require formal bids, please add Teacher Direct to your bid list as well as your approved vendor list. Written requests for bids and quotes can be sent to:

Teacher Direct
Attention: Bid Department
P.O. Box 12063
Birmingham, AL 35202
Phone: 1-88-TEACHERS
Fax: 1-888-628-5678